Refund Policy

Refund Policy

Overview

Our refund and returns policy lasts 30 days. However, if 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused, and in the same condition you received it. And it must also be in the original packaging.

Several types of goods are exempt from being returned. 

There are certain situations where only partial refunds are granted:

Refunds

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days.

Late or missing refunds

If you haven’t received a refund, first recheck your bank account.

Then contact your credit card company. It may take some time before your refund is officially posted.

Next, contact your bank. In addition, there is often some processing time before a refund is posted.

For example, if you’ve done all this and still have not received your refund, please contact us at {email address}.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same thing, email us at {email address} and send your item to: {physical address}.

Shipping Returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

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